Terms of Service
Effective Date: 15 July 2026
1. Introduction and Acceptance of Terms
These Terms of Service (the Terms) govern your access to and use of the services provided by Northbridge Office Supplies Ltd (referred to as we, us, or our). By accessing, booking, requesting, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
Our services are provided on a free-of-charge basis and are intended to offer general office support guidance only. These Terms apply to all users, including visitors, prospective clients, and any person or entity that engages with our services.
2. Scope of Services
Northbridge Office Supplies Ltd provides the following free services:
- Free office setup consultation
- Free stationery needs assessment
- Free workspace organisation tips
- Free document template guidance
- Free supplier comparison support
Our services are informational and advisory in nature. They do not constitute legal, financial, tax, procurement, or professional consultancy unless expressly stated in writing by us. Any decisions you make based on our services remain your sole responsibility.
3. User Obligations and Responsibilities
When using our services, you agree to:
- Provide accurate, complete, and up-to-date information where requested;
- Use our services only for lawful purposes and in accordance with these Terms;
- Not misuse, disrupt, reverse engineer, copy, or attempt to interfere with our website, systems, or communications;
- Not submit unlawful, defamatory, infringing, misleading, or harmful content;
- Ensure that any decisions, purchases, or actions you take based on our guidance are independently reviewed by you before implementation;
- Comply with all applicable laws and regulations relevant to your use of the services.
You are responsible for maintaining the confidentiality of any information you provide and for ensuring that your interactions with us are authorised and appropriate.
4. Payment Terms and Conditions
Our services are currently offered free of charge. No fees are payable for the services listed in Section 2 unless we notify you otherwise in advance in writing.
If we ever introduce paid services, additional pricing, billing, and payment terms will be communicated clearly before any charge is incurred. You will not be charged for any service unless you have been informed of the relevant costs and have agreed to them where required.
Any costs you incur in accessing our services, including internet access, device costs, data charges, or third-party service fees, are your responsibility.
5. Cancellation and Refund Policy
As our services are free, no payment refund is ordinarily applicable.
You may stop using our services at any time. If you have booked a consultation or requested assistance, you may cancel or withdraw your request by contacting us using the details in Section 12. We reserve the right to cancel, reschedule, or decline any service request at our discretion, subject to applicable law.
If any paid services are introduced in the future, any refund policy for such services will be communicated separately and will apply only to the extent required by law or stated in the relevant terms at the time.
6. Liability Limitations
To the maximum extent permitted by applicable law, Northbridge Office Supplies Ltd shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive losses or damages arising out of or in connection with your use of our services.
Without limiting the above, we do not accept liability for:
- Loss of profits, revenue, business, goodwill, or anticipated savings;
- Business interruption;
- Loss or corruption of data;
- Decisions made in reliance on our guidance or recommendations;
- Any action taken or not taken based on our services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
7. Intellectual Property Rights
All intellectual property rights in and to our website, service materials, written guidance, templates, methodologies, branding, logos, documents, and content provided by Northbridge Office Supplies Ltd are owned by us or our licensors, unless otherwise stated.
You are granted a limited, non-exclusive, non-transferable, revocable licence to use any materials we provide solely for your internal business or personal use in connection with our services. You must not:
- Copy, reproduce, republish, distribute, modify, or create derivative works from our materials for commercial purposes without our prior written consent;
- Remove copyright, trademark, or proprietary notices;
- Use our materials in a way that suggests endorsement, affiliation, or ownership by you.
Any feedback, suggestions, or improvements you provide may be used by us without restriction and without compensation, to the extent permitted by law.
8. Data Protection and Privacy
We are committed to handling personal data responsibly and in accordance with applicable data protection laws. Any personal information you provide to us will be used to deliver our services, respond to enquiries, manage communications, maintain records, and improve our service quality.
We may process personal data such as your name, contact details, business information, and communication history. We will take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Where necessary, we may share data with trusted service providers who assist us in operating our business, provided they are subject to appropriate confidentiality and data protection obligations.
Further information about how we collect, use, and protect personal data may be set out in our separate privacy notice, where available. If there is any inconsistency between these Terms and a privacy notice in relation to data protection, the privacy notice will prevail to the extent of that inconsistency.
9. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:
- Acts of God, fire, flood, storm, or severe weather;
- War, terrorism, civil unrest, or industrial action;
- Power failure, telecommunications failure, or internet disruption;
- Government action, law changes, or regulatory restrictions;
- Failure of third-party systems, suppliers, or service providers.
Where a force majeure event occurs, we will use reasonable efforts to resume performance as soon as practicable.
10. Changes to Terms
We may update or revise these Terms from time to time to reflect changes in our services, business practices, or legal requirements. Any updated version will take effect from the date specified in the revised Terms, or upon publication if no date is specified.
Your continued use of our services after the updated Terms are posted or otherwise communicated will constitute your acceptance of the revised Terms. If you do not agree to the changes, you must stop using our services.
11. Applicable Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable in England and Wales, unless mandatory law requires otherwise.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising from or relating to these Terms, subject to any mandatory consumer or statutory rights that may apply.
12. Contact Information
If you have any questions, complaints, or requests relating to these Terms or our services, please contact:
Northbridge Office Supplies Ltd
Northbridge Office Supplies, 24 Victoria Road, Romford, RM1 2JH, UK
Email: [email protected]
Phone: +44 20 8471 9632
13. Severability Clause
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if that is not possible, severed from these Terms.
The remaining provisions shall continue in full force and effect. Failure by us to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.